Kohler Gets More Mobile with Two New Product Lines
Kohler Power Systems introduced the first models in a new range of mobile generators sets at the recent ConExpo-Con/Agg show in Las Vegas. The new gen-sets are intended to provide more power and customization options and allows Kohler distributors to tailor solutions to suit specific customer requirements and price points, the company said.
In addition to its range of mobile generators, Kohler Co. has entered the portable generator markets with nine different units, ranging from a 2.0 kW inverter to a 12.3 kW gasoline-powered generator.
Bay City Electric Works Introduces Salesforce to Provide Even Better Customer Service
Bay City Electric Works is pleased to announce that we are now using the number one CRM solution in the world, Salesforce.
This next step in our business allows us to manage all of our business relationships and customer interactions even more effectively. With Salesforce, our customer data is available to our team instantly, giving them access to the information they need, when they need it. By having all the customer information in one central location, it means that regardless of who a customer is speaking with, the conversation is consistent and everyone is aware of the service, product, and support that customer requires.
It is our goal at Bay City Electric Works to use every piece of information we have to continuously improve customer service.
Bay City Electric Works Introduces Jesse Mingo as San Diego Service Manager
Bay City Electric Works would like to congratulate Jesse Mingo on his new role as the new Service Manager of San Diego Field Operations. Jesse has grown with the Bay City family from a Level II technician 9 years ago to a top level III technician and now a team leader. With this experience Jesse brings a wealth of technical talent to the service team in San Diego and an increased level of customer support.
Jesse will report to the Manager of Product Support and Service Operations, EJ Ochoa, with a focus on managing the dispatch and day to day field service activity in San Diego. Congratulations to Jesse on his new position and the continued growth and success in the San Diego service field operations.
Electrical power outages, surges, and spikes are estimated to ring up more than $150 billion in
annual damages to the U.S. economy. Downtime costs vary not only by industry, but by the scale
of business operations.